PetriPal

Before we start

Ask PetriPal about Hardy Diagnostics products, technical documents, ordering policies, product availability, or your verified order and shipment status.

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What PetriPal can and cannot help with

PetriPal answers questions about Hardy Diagnostics products, technical documents, ordering policies, product availability, or your verified order and shipment status. Its answers are generated from published Hardy Diagnostics information. PetriPal's responses do not replace product specifications or a Certificate of Analysis and should not be considered medical, legal, or regulatory advice. Before acting on critical information, confirm it using the product's current Instructions For Use or contact Hardy Diagnostics directly at 1-800-266-2222.

PetriPal cannot place or modify orders, process payments, confirm contract pricing, disclose order totals, diagnose patients, interpret patient results, make regulatory or legal determinations, authorize replacements or credits, or dispatch instrument service. When personal assistance is required, PetriPal will direct you to the appropriate Hardy Diagnostics team.

No one at Hardy Diagnostics monitors these conversations in real time. For urgent assistance, please call us at 1-800-266-2222.
PetriPal is an AI-powered chatbot that answers questions about Hardy Diagnostics products and orders. Its responses should not be considered medical advice or used to diagnose or treat any person.
Do not enter patient names, dates of birth, medical record numbers, or any other patient-identifying information.